Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Norway, Albania, Bosnia and Herzegovina, Israel, Maldives, Macedonia, Serbia, Iceland.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight:

Destination country to 0.1 kg to 1 kg to 5 kg to 8 kg from 8kg
Germany 0 € 7 € 8 € 10 € 18 €

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Destination country to 0.1 to 1kg to 5 kg to 8 kg from 8 kg
Belgium, Bulgaria, Denmark
Estonia, Finland, France,
Greece, Ireland, Italy,
Croatia, Latvia, Liechtenstein,
Lithuania, Luxembourg, Malta,
Netherlands, Austria, Poland,
Portugal, Romania,
San Marino, Sweden,
Slovakia, Slovenia, Spain,
Czech republic,
Hungary, Cyprus
0 € 16 € 18 € 20 € 30 €

Switzerland

20 € 20 € 30 € 30 € 40 €
United Kingdom 25 € 25 € 30 € 30 € 40 €
Norway, Iceland 20 € 20 € 30 € 30 € 40 €
Albania, Bosnia and
Herzegovina, Israel,
Maldives, Macedonia,
Serbia
0 € 20 € 23 € 26 € 38 €

Provision of digital content:


Digital content (data created and delivered in digital form) is not subject to shipping charges.
 
Digital content will be sent to you as a file by e-mail within 72 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).


Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 72 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 
Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via bank transfer

via PayPal Checkout:
Payment via PayPal
-  Payment via credit card
-  Payment via Sofortüberweisung [immediate transfer]
-  Payment by invoice (via Ratepay)

In case of questions, please contact us at the contact details mentioned in the Legal Notice.